The SPEED of Trust

Author: Stephen R. Covey
Publisher: Simon and Schuster
ISBN: 9781416549000
Release Date: 2008-02-05
Genre: Business & Economics

Explains how trust is a key catalyst for personal and organizational success in the twenty-first century, in a guide for businesspeople that demonstrates how to inspire trust while overcoming bureaucratic obstacles.

Smart Trust

Author: Stephen M. R. Covey
Publisher: Simon and Schuster
ISBN: 9780857207944
Release Date: 2012-01-19
Genre: Business & Economics

Trust continues to be the most pivotal element needed in successful relationships-from personal to political to business. Smart Trustshows how to develop optimal trust relationships, revealing how this approach been successfully used already for both organizations and on a personal level, and offering targeted advice on how to make trust relationships work in your business and your life.

Book Review The Speed of Trust by Stephen M R Covey

Author: 50MINUTES.COM,
Publisher: 50Minutes.com
ISBN: 9782806280145
Release Date: 2017-05-24
Genre: Business & Economics

It can be hard for busy professionals to find the time to read the latest books. Stay up to date in a fraction of the time with this concise guide. “Trust has never been lower than it is today”. This is a statement by Covey from his bestselling book, The Speed of Trust, and he goes on to explain that trust has virtually disappeared from business, politics and even our personal lives. Yet trusting others is an integral aspect of any career or relationship and it can bring wonderful rewards for everybody. The Speed of Trust discusses why we struggle to trust others and what we can do to rebuild those bonds. Covey is an American writer and public speaker, and co-founded CoveyLink Worldwide, which provides consulting and training for organisations across the United States. This book review and analysis is perfect for: •Anyone who wants to trust others but are not sure where to begin •Anyone looking to build trust within their team •Anyone who wishes to gain the trust of their clients About 50MINUTES.COM | BOOK REVIEW The Book Review series from the 50Minutes collection is aimed at anyone who is looking to learn from experts in their field without spending hours reading endless pages of information. Our reviews present a concise summary of the main points of each book, as well as providing context, different perspectives and concrete examples to illustrate the key concepts.

The ABA Guide to International Business Negotiations

Author: James R. Silkenat
Publisher: American Bar Association
ISBN: 1604423692
Release Date: 2009
Genre: Law

This book provides fundamental strategies every lawyer should know before going into e-commerce based international negotiations, including: -How to build trust in negotiations while using internet communications technologies -Negotiating with governments -Cultural background and overviews of legal systems for specific countries -Substantive laws/regulations which impact negotiations -Special comments on use of internet technology in negotiations -Negotiating across cultures in the digital age -Current issues in negotiating business agreements online -Online alternative dispute resolution

Liars and Outliers

Author: Bruce Schneier
Publisher: John Wiley & Sons
ISBN: 9781118239018
Release Date: 2012-01-27
Genre: Social Science

In today's hyper-connected society, understanding the mechanisms of trust is crucial. Issues of trust are critical to solving problems as diverse as corporate responsibility, global warming, and the political system. In this insightful and entertaining book, Schneier weaves together ideas from across the social and biological sciences to explain how society induces trust. He shows the unique role of trust in facilitating and stabilizing human society. He discusses why and how trust has evolved, why it works the way it does, and the ways the information society is changing everything.

The Art of Winning Souls

Author: Michael Casey
Publisher: Liturgical Press
ISBN: 9780879074753
Release Date: 2012-05-01
Genre: Religion

In his chapter on the procedure for the reception of new brothers, Saint Benedict makes provision for entrusting them to the care of “a senior who is skilled in winning souls who will diligently pay attention to them in everything” (58.6). In The Art of Winning Souls: Pastoral Care of Novices, Michael Casey, OCSO, reflects on what this means today, based on his own experience and observation of the fruitful ministry of others. Here Casey focuses on the pastoral care given in the name of a monastic community to those who enter it, from initial contact up to the point where their vocation has recognizably stabilized. His reflections are not intended to be prescriptive. They are, rather, descriptive of what he considers to be best practice, as he has encountered this in his experience of many different expressions of the monastic and Benedictine charism. This book promises to serve as an indispensible resource for vocation directors, novice directors, and junior directors for years to come.

Extreme Trust

Author: Don Peppers
Publisher: Penguin
ISBN: 9781101561270
Release Date: 2012-04-26
Genre: Business & Economics

How companies can stay competitive in a world of total transparency. With their first book, 1993's The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and social networking made it standard business practice. With Extreme Trust, they look to the future once again, predicting that rising levels of transparency will require companies to protect the interests of their customers and employees proactively, even when it sometimes costs money in the short term. The importance of this "trustability" will transform every industry. Retail banks won't be able to rely as much on overdraft charges. Consumers will expect retailers to remind them when they have unused balances on gift cards. Credit card companies will coach customers to avoid excessive borrowing. Cell phone providers will help customers find appropriate calling plans for their usage patterns. Success won't come from top-down rules and processes, but from bottom-up solutions on the part of employees and customers themselves. And the most successful businesses will earn and keep the extreme trust of everyone they interact with

Negotiating with Backbone

Author: Reed K. Holden
Publisher: FT Press
ISBN: 9780133064797
Release Date: 2012-05-16
Genre: Business & Economics

Sales professionals now confront the most serious threat to their success. Regardless of their size, industry, country, customer type, nature of the relationship or amount of value they provide, sales professionals are finding that purchasing decisions are increasingly being limited by procurement. The modern procurement function is purchasing on steroids. Where traditional purchasing managers negotiated, procurement officials attempt to dictate. Procurement deploys a variety of tactics designed to do one thing: gain unprecedented discounts and concessions out of even the most sophisticated sales professionals. This book is a strategy guide for salespeople to help them level the procurement playing field by showing readers how to assess the game procurement plays, describing proven ways to resist discounting and protect margins, demonstrating ways to keep value at the forefront of negotiations, offering targeted tactics to protect hard-earned profits from mindless discounting, and detailing eight strategies effective in any type of pricing negotiation. This book will be an invaluable resource for B2B sales professionals, customer-facing professionals, and executives responsible for leading successful sales organizations.

Learn Successful Sales and Negotiation Tips Collection

Author: Reed K. Holden
Publisher: FT Press
ISBN: 9780133742435
Release Date: 2013-08-14
Genre: Business & Economics

This book is a strategy guide for salespeople to help them level the procurement playing field by showing readers how to assess the game procurement plays, describing proven ways to resist discounting and protect margins, demonstrating ways to keep value at the forefront of negotiations, offering targeted tactics to protect hard-earned profits from mindless discounting, and detailing eight strategies effective in any type of pricing negotiation. Negotiating with Backbone brings together key insights, actionable practices, and state-of-the-art tools for: Resisting discounting, and keeping value at the forefront of negotiations Implementing targeted tactics to protect hard-earned profits Negotiating with price buyers, relationship buyers, value buyers, and "poker players" The Truth About Negotiations, Second Edition shares even more proven principles for handling virtually every negotiation situation. Building on her widely praised First Edition, Leigh Thompson delivers more than 50 real solutions for the make-or-break scenarios faced by every negotiator. In this edition, Thompson adds powerful new “truths” and techniques for negotiating across generations and cultures, negotiating in virtual/online environments, and more. Thompson:¿ Provides realistic game plans that work in any negotiation situation Focuses on the two key tasks of any negotiation: how to create win-win deals by leveraging information carefully collected from the other party; and how to effectively lay claim to part of the win-win goldmine Demonstrates how to handle less-than-perfect situations, such as getting called on a bluff, establishing trust with someone you don’t trust, recognizing when to walk away, negotiating with people you don’t like — and conversely, negotiating with people you love, and who love you¿

Let s Get Real or Let s Not Play

Author: Mahan Khalsa
Publisher: Penguin
ISBN: 144063291X
Release Date: 2008-10-30
Genre: Business & Economics

The new way to transform a sales culture with clarity, authenticity, and emotional intelligence. Too often, the sales process is all about fear. Customers are afraid that they will be talked into making a mistake; salespeople dread being unable to close the deal and make their quotas. No one is happy. Mahan Khalsa and Randy Illig offer a better way. Salespeople, they argue, do best when they focus 100 percent on helping clients succeed. When customers are successful, both buyer and seller win. When they aren't, both lose. It's no longer sufficient to get clients to buy; a salesperson must also help the client reduce costs, increase revenues, and improve productivity, quality, and customer satisfaction. This book shares the unique FranklinCovey Sales Performance Group methodology that will help readers: · Start new business from scratch in a way both salespeople and clients can feel good about · Ask hard questions in a soft way · Close the deal by opening mindsClose the deal by opening minds From the Hardcover edition.

Analysing Health Policy

Author: Simon Barraclough
Publisher: Elsevier Health Sciences
ISBN: 9780729578431
Release Date: 2007-11-27
Genre: Medical

This title is directed primarily towards health care professionals outside of the United States. This introductory text explores Australian health policy through a novel, problem-orientated approach. It shows the problem-solving techniques that are used when developing policy and demonstrates the skills of analysis and decision making. Introductory chapters explain the problem-orientated approach to health policy development and introduce the policy making process. These are followed by case studies that explore developments in Australian health policy in priority and topical areas. Chapters illustrate how policy-makers respond to perennial and emerging policy problems and demonstrate problem-solving approaches to the conception, development and implementation of health policy. Of particular concern are areas which are in transition or are highly contested. A team of prominent and expert contributors gives an overview of key issues, analyse the policy responses that have occurred and propose directions for the future. Topics covered span governance, values and specific service areas within major established areas of health policy of national concern as well as emerging problems and developments that have occurred in response to well-known cases. Takes a novel, problem-oriented approach to analysing health policy in Australia, which fits well with how policy is often created in practice. Combines a conceptual framework with a rich selection of pertinent and topical case studies by prominent researchers and policy practitioners to put policy analysis in context and give insights from practical experience. Topics have been chosen to appeal to students from a wide range of health backgrounds and include issues in nursing, management, rehabilitation, health information, and technology. Includes questions for discussion in each chapter. A companion Evolve website for Instructors contains chapter-by-chapter notes on review questions, suggestions for tutorial exercises, assignment topics and examination questions.

Happy For No Reason

Author: Marci Shimoff
Publisher: Simon and Schuster
ISBN: 9781847375933
Release Date: 2008-09-04
Genre: Self-Help

Everyone wants to be happy, yet so many people are the opposite of that, with increasing numbers of anti-depressants being dispensed each year. Clearly we need a new approach to life. Happy for No Reasonpresents startling new ideas and a practical programme that will change the way we look at creating happiness in our lives. Marci Shimoff combines the best in cutting-edge scientific research into happiness with interviews with over 100 genuinely happy people, and lays out a powerful, holistic, seven-step formula for raising our 'happiness set point'. Our happiness levels are like a neuro-physiological thermostat - we can actually re-programme ourselves to a higher level of peace and wellbeing as happiness is dependent on internal, not external, factors. Happy for No Reasonwill set readers quickly and easily on a path to lasting joy.

Entering Wonderland

Author: Robert A. Harris
Publisher: Rowman & Littlefield
ISBN: 9781566997188
Release Date: 2014-10-08
Genre: Religion

The first year or so of a pastor's tenure in a new congregation is precarious; many pastors stay at a new congregation for fewer than five years. This handbook helps coach both experienced and new pastors to enter a new congregation effectively. Drawing from organizational systems leadership material in religious and secular worlds, it offers nearly fifty tips and tools designed to help new pastors analyze their congregation's system and then to lead leaders within the congregation to affect positive change. Using imagery from Alice in Wonderland to clarify various archetypal roles within the church community, Harris provides concrete suggestions for facilitating communication and dealing with difficult behaviors within the congregation. He provides a coaching approach to ministry, in which the pastor reframes issues and asks provocative questions—a powerful strategy to maximize a new pastor’s chances for success. Readers will find tools to help them uncover critical information about their new congregation regarding: congregational norms, particularly regarding the office of pastor, conflict, and holy objects; their history and sense of God's call; the true leaders among the congregation; mutual accountability.

Ethics and Project Management

Author: Ralph L. Kliem, PMP
Publisher: CRC Press
ISBN: 9781439852620
Release Date: 2011-10-14
Genre: Business & Economics

Ethics plays a critical role in project management, but all too often, its importance is overlooked. This benign neglect can result in serious consequences to individuals and organizations, ranging from tarnished reputations to civil and criminal liability. Ethics and Project Management demonstrates the importance of making ethics a key consideration in managing projects and describes the impacts that occur when ethical transgressions arise. Providing the tools necessary for project managers to avoid an ethical lapse that can put themselves and their organization at risk, this volume: Defines ethics and places it within the project management context Discusses the contents of the Project Management Institute’s code of ethics Enables project managers to recognize the trends that precipitate ethical dilemmas on a project Demonstrates how ethical concerns permeate the entire project life cycle Provides tips on establishing a governance protocol to ensure ethical compliance Explores legal issues that arise from unethical behavior Examines how ethical concerns on a project can have global implications, and how to operate in international settings with cultural differences Each chapter ends with a Getting Started Checklist, facilitating immediate application of the concepts discussed and making it easy for project managers to determine whether they are in compliance with ethical standards. Providing a solid roadmap for the ethical health of a project, this volume is essential reading for all those concerned with avoiding the disastrous consequences of a cavalier approach to ethics. Praise for the book: ... a great desktop reference for any project manager. It is a must-have title to complete any project management library and I recommend it to both new and highly experienced project managers. —Gregg D. Richie, PMP, MCTS, CNP, Managing Principal, P8, LLC