Crucial Conversations Tools for Talking When Stakes Are High Second Edition

Author: Kerry Patterson
Publisher: McGraw Hill Professional
ISBN: 9780071772204
Release Date: 2011-09-16
Genre: Business & Economics

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Conversations Tools for Talking When Stakes Are High Second Edition

Author: Kerry Patterson
Publisher: McGraw Hill Professional
ISBN: 9780071784948
Release Date: 2011-09-16
Genre: Business & Economics

Learn to communicate best when it matters most; 16 exclusive videos demonstrating crucial conversation techniques show you how! The classic guide to conversing in high-impact situations, Crucial Conversations helps you get constructive results when emotions run high and opinions vary, in the workplace and beyond. It explains how to: Transform negative feelings into powerful dialog Make it safe to talk about almost anything Be persuasive, not abrasive Improve professional and personal relationships Impact productivity, quality, and safety in a positive way The exclusive videos illustrate the effectiveness of the crucial conversations method. These clips feature crucial conversation techniques in action, through case studies, reader stories, and interviews with the authors.

Crucial Conversations Tools for Talking When Stakes Are High Second Edition

Author: Kerry Patterson
Publisher: McGraw Hill Professional
ISBN: 9780071771320
Release Date: 2011-08-19
Genre: Business & Economics

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback

Author: Kerry Patterson
Publisher: McGraw-Hill Professional
ISBN: 9780071829311
Release Date: 2013-05-24
Genre: Business & Economics

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Speak to Win

Author: Brian Tracy
Publisher: AMACOM
ISBN: 9780814401828
Release Date: 2008-01-16
Genre: Business & Economics

The ability to speak with confidence and deliver winning presentations can accelerate your career, earn people's great respect, and enable you to achieve your greatest-even most impossible-seeming goals. But what many people don't realize is that anyone can learn to be a great speaker, just as easily as they can learn to drive a car or ride a bike! As one of the world's premier speakers and personal success experts, Brian Tracy is the ideal instructor. In Speak to Win, Tracy reveals time-tested tricks of the trade that readers can use to present powerfully and speak persuasively, whether in an informal meeting or in front of a large audience. Readers will learn how to: * become confident, positive, and relaxed in front of any audience * grab people's attention from the start * use body language, props, and vocal techniques to keep listeners engaged * transition smoothly from one point to the next * use humor, stories, quotes, and questions skillfully * deal with skepticism when presenting new ideas * wrap up strongly and persuasively Brimming with unbeatable strategies for winning people over every time, Tracy lets readers in on his most powerful presentation secrets in this indispensable, life-changing guide.

Change Anything

Author: Kerry Patterson
Publisher: Grand Central Publishing
ISBN: 0446585440
Release Date: 2011-04-11
Genre: Business & Economics

A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides in the way they want to improve their careers, financial fitness, physical fitness, and so on? Based upon the latest research in a number of psychological and medical fields, the authors of CHANGE ANYTHING will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. CHANGE ANYTHING shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results. The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life.

The Hypomanic Edge

Author: John D. Gartner
Publisher: Simon and Schuster
ISBN: 1439107734
Release Date: 2008-06-23
Genre: Business & Economics

Why is America so rich and powerful? The answer lies in our genes, according to psychologist John Gartner. Hypomania, a genetically based mild form of mania, endows many of us with unusual energy, creativity, enthusiasm, and a propensity for taking risks. America has an extraordinarily high number of hypomanics -- grandiose types who leap on every wacky idea that occurs to them, utterly convinced it will change the world. Market bubbles and ill-considered messianic crusades can be the downside. But there is an enormous upside in terms of spectacular entrepreneurial zeal, drive for innovation, and material success. Americans may have a lot of crazy ideas, but some of them lead to brilliant inventions. Why is America so hypomanic? It is populated primarily by immigrants. This self-selection process is the boldest natural experiment ever conducted. Those who had the will, optimism, and daring to take the leap into the unknown have passed those traits on to their descendants. Bringing his audacious and persuasive thesis to life, Gartner offers case histories of some famous Americans who represent this phenomenon of hypomania. These are the real stories you never learned in school about some of those men who made America: Columbus, who discovered the continent, thought he was the messiah. John Winthrop, who settled and defined it, believed Americans were God's new chosen people. Alexander Hamilton, the indispensable founder who envisioned America's economic future, self-destructed because of pride and impulsive behavior. Andrew Carnegie, who began America's industrial revolution, was sure that he was destined personally to speed up human evolution and bring world peace. The Mayer and Selznick families helped create the peculiarly American art form of the Hollywood film, but familial bipolar disorders led to the fall of their empires. Craig Venter decoded the human genome, yet his arrogance made him despised by most of his scientific colleagues, even as he spurred them on to make great discoveries. While these men are extraordinary examples, Gartner argues that many Americans have inherited the genes that have made them the most successful citizens in the world.

Influencer The New Science of Leading Change Second Edition

Author: Joseph Grenny
Publisher: McGraw Hill Professional
ISBN: 9780071808873
Release Date: 2013-05-17
Genre: Business & Economics

CHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD. An INFLUENCER leads change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We learn to cope rather than learning to influence. From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process--including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to: Identify high-leverage behaviors that lead to rapid and profound change Apply strategies for changing both thoughts and actions Marshal six sources of influence to make change inevitable Influencer takes you on a fascinating journey from San Francisco to Thailand to South Africa, where you'll see how seemingly "insignificant" people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover breakthrough ways of changing the key behaviors that lead to greater safety, productivity, quality, and customer service. No matter who you are or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better--and even save lives. The sky is the limit . . . for an Influencer. PRAISE FOR INFLUENCER: "AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Ideas can change the world—but only when coupled with influence--the ability to change hearts, minds, and behavior. This book provides a practical approach to lead change and empower us all to make a difference." -- Muhammad Yunus, Nobel Peace Prize Winner "Influencing human behavior is one of the most difficult challenges faced by leaders. This book provides powerful insight into how to make behavior change that will last." -- Sidney Taurel, Chairman and Chief Executive Officer, Eli Lilly and Company "If you are truly motivated to make productive changes in your life, don't put down this book until you reach the last page. Whether dealing with a recalcitrant teen, doggedly resistant coworkers, or a personal frustration that 'no one ever wants to hear my view,' Influencer can help guide you in making the changes that put you in the driver's seat." -- Deborah Norville, anchor of Inside Edition and bestselling author

Crucial Conversations Skills

Author: Kerry Patterson
Publisher: McGraw-Hill Professional
ISBN: 9780071796262
Release Date: 2011-11-18
Genre: Self-Help

How Do You Communicate When the Stakes Are High? Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE! In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate . . . by stepping back from our emotions. Written by a team of experts from the world-renowned training firm VitalSmarts, these two books provide the skills you need to make every interaction fruitful and productive in even the most emotional situations. eBook package includes: CRUCIAL CONVERSATIONS The New York Times bestselling Crucial Conversations has sparked a revolution in how people communicate to achieve common goals. Now, the revised second edition builds on this decade-long legacy of success to get professionals at every level and in all professions talking with partners, bosses, employees, clients—not at them. Learn proven methods for turning the focus of hot-button discussions—job performance, customer satisfaction, interpersonal matters—away from subjective points of view and toward productive, mutually beneficial conclusions. “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, co-creator of the #1 New York Times bestselling series Chicken Soup for the Soul® CRUCIAL ACCOUNTABILITY Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Book Summary Crucial Conversations

Author: Executive Reads
Publisher: Createspace Independent Publishing Platform
ISBN: 151933947X
Release Date: 2015-11-15
Genre:

Thinking of picking up Crucial Conversations and spending several hours reading it, or did you already do that and need a refresher? Kerry Patterson, Joseph Grenny,Ron McMillan, and Al Switzler's guide for conducting conversations when they matter most is valuable in your personal and professional areas of life. Crucial Conversation explains how to identify these important moments and how to successfully navigate them. In this summary quickly grasp the key ideas in Crucial Conversations Tools for Talking When Stakes Are High in this Executive Reads summary. In less than 45 minutes learn the key points and decide if you should read the whole book. We think you will, but try the summary first. Maybe you already read it and need a refresher. This summary also include a handy crib sheet infographic to provide you with visual reminders of the most important concepts. Includes: -Important Concepts discussed in the book. -Summary of the chapters in the book itself. -Graphical crib sheet in the book and available for download as a PDF. Executive Reads values concise, accurate, and insightful information. We want you to be able to choose the business books you spend the most time with and call upon them later when you need to use the ideas in your career.

Summary of Crucial Conversations Tools for Talking When Stakes Are High

Author: Paul Adams
Publisher: BH via PublishDrive
ISBN: PKEY:6610000105977
Release Date: 2018-09-18
Genre: Study Aids

Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson: Conversation Starters “Crucial Conversations: Tools for Talking When Stakes Are High” is a communication and self-help book written by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. In it, the authors explain different techniques on how to remain calm during a conversation and obtain the desired results. The book includes a six-minute technique to prepare for high-impact events and it teaches how to make it safe to discuss different topics, including controversial ones. It also explains the ways in which a person can sound persuasive instead of abrasive and how to keep listening when the other person loses control. “Crucial Conversations” sold over 3 million copies worldwide and was a New York Times bestseller. There is currently an updated second edition available, with new case studies and research, and a foreword by Stephen R. Covey, author of “The 7 Habits of Highly Effective People”. A Brief Look Inside: EVERY GOOD BOOK CONTAINS A WORLD FAR DEEPER than the surface of its pages. The characters and their world come alive, and the characters and its world still live on. Conversation Starters is peppered with questions designed to bring us beneath the surface of the page and invite us into the world that lives on. These questions can be used to create hours of conversation: Foster a deeper understanding of the book Promote an atmosphere of discussion for groups Assist in the study of the book, either individually or corporately Explore unseen realms of the book as never seen before Disclaimer: This book you are about to enjoy is an independent companion resource of the original book, enhancing your experience. If you have not yet purchased a copy of the original book, please do before purchasing this unofficial Conversation Starters. © Copyright 2018 Download your copy now on sale Read it on your PC, Mac, iOS or Android smartphone, tablet devices.

Story in the Stars

Author: Joe Amaral
Publisher: FaithWords
ISBN: 9781546010739
Release Date: 2018-10-30
Genre: Religion

An in-depth look at the powerful story and symbolism behind God's unique design of our universe. Thousands of words have been written about the first ten words in the Bible: "In the beginning, God created the heavens and the earth," a simple and profound statement that has ignited a firestorm of debate and controversy. People often only focus on the "how" and "when" of creation, but Story in the Stars explores the "why." Why did God create such a vast universe? Why did He choose the sun and moon to light our paths? Why did He design images with stars in the night sky? The Bible is very clear when it states that God created, named, and positioned all of the stars of the universe in their place in a very specific way-a way that tells us the greatest story ever to be told. In Luke 21:25 Jesus says, "There will be signs in the sun, moon and stars." Signs are meant to point us towards something: Jesus. Story in the Stars takes an in-depth look at the Bible and all the signs God mapped out through constellations, planets, and even the way the Earth is tilted. We are uniquely designed by God, and He loves us so much that He ensured a way for all inhabitants of the earth, through all of time, to see the messages of salvation and redemption that He painted in the stars.

How to Speak How to Listen

Author: Mortimer J. Adler
Publisher: Simon and Schuster
ISBN: 9781439104897
Release Date: 1997-04-01
Genre: Self-Help

Practical information for learning how to speak and listen more effectively. Drawing on decades of experience as educator and philosopher, Mortimer J. Adler gives the listener a short course in effective communication filled with the Adler wisdom and wit. Both instructive and practical, How to Speak, How to Listen will be invaluable to everyone: salespeople and executives involved in conferences and negotiations, politicians, lecturers, and teachers, as well as families seeking to improve communication among themselves.