Applying Quality Management in Healthcare

Author: Diane L. Kelly
Publisher:
ISBN: 1567933769
Release Date: 2011
Genre: Medical

Quality management is a complex process, especially in healthcare. Managers in today's environment need more than just an understanding of the historical concepts of quality. They need to understand how to achieve quality within the structure and relationships of the complex system of a healthcare organization. In this new third edition, Kelly has enhanced the content to promote an understanding of systems thinking in health services organizations. While still providing readers with the foundational concepts of quality management, she instructs readers on the system implications of understanding stakeholders and the role of policy, establishing goals in complex systems, improving and managing process change, performance measurement, and teamwork. Readers learn how to think critically using new frameworks, approaches, and tools and are given real-life examples and case studies to practice these skills. This edition features new and enhanced material, including: # Alternative assumptions to traditional quality management tools and techniques # An expanded Practice Lab with which readers can exercise newly learned quality techniques # A guide to using the CMS and Joint Commission quality indictors to improve systems of care # A glossary of terms # Additional case studies and exercises designed to individualize applications in the student's own practice setting

Introduction to Healthcare Quality Management

Author: Patrice Spath
Publisher: Health Administration Press
ISBN: 1567939856
Release Date: 2018
Genre: Medical care

For decades, the essential principles of healthcare quality management--measurement, assessment, and improvement--have remained the same. The ongoing shift to value-based care, however, has driven change in the practices and approaches healthcare providers use to evaluate their performance and improve their organizations' clinical, safety, and patient satisfaction outcomes.Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. Written for students and professionals with little or no clinical experience, the book focuses primarily on measuring and improving the operational and service aspects of healthcare delivery. Real-world case studies and examples provide an applied learning approach that helps readers understand how to measure, assess, and improve an organization's performance and ensure the delivery of reliable, high-quality care. Thoroughly revised with updated references, examples, case studies, activities, and supplementary resources, this edition includes new content on: strategies for managing quality in population health care,application of the Institute for Healthcare Improvement's Triple Aim framework, Value-based reimbursement models, patient-centered discharge planning and case management, external regulations and accreditation standards, Lean and Six Sigma improvement techniques, adoption of improvement models from other industries. An excellent resource for students and practicing health professionals alike, Introduction to Healthcare Quality Management provides readers with the core knowledge they need to drive innovative change in quality management practices.

Advanced Performance Improvement in Health Care Principles and Methods

Author: Donald Lighter
Publisher: Jones & Bartlett Publishers
ISBN: 9781449655853
Release Date: 2010-10-25
Genre: Medical

This book explores the many recent advances in the application of quality improvement approaches in the healthcare industry. It includes a discussion of the underlying forces for change in healthcare organizations, issues relating to statistical analysis and management of healthcare information, as well as comprehensive sections on lean and six sigma applications in health care. This text is excellent as a stand alone text or as a supplement to the first text by Lighter and Fair, Quality Management in Health Care, which offers an introduction to the basics of quality improvement for healthcare professionals.

Medical Quality Management

Author: American College of Medical Quality ACMQ
Publisher: Jones & Bartlett Publishers
ISBN: 9780763796020
Release Date: 2010-03-03
Genre: Medical

This new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care professionals for up to date information about medical quality management. In reviewing the key principles and methods that comprise the current state of medical quality management in U.S. health care, this text provides a concise summary of quality improvement, patient safety and quality measurement methodologies. This textbook also describes the current state of global networks and computing technologies, and provides an overview of ethics, legislation, policy making, accreditation and utilization management techniques as it relates to quality improvement. including general approaches and methods, support systems, regulatory constructs, and common outcomes. Complete with case studies, executive summaries, and figures and tables, this is a necessary guide for all executives and medical directors, academicians and students, as well as all physicians and other health professionals in clinical practice.

Quality Health Care

Author: Robert C. Lloyd
Publisher: Jones & Bartlett Learning
ISBN: 0763748056
Release Date: 2004
Genre: Medical

Written By An Internationally-Recognized Expert In The Field Of Quality Management, This Book Will Serve As Your Guide For Planning And Implementing A Successful Quality Measurement Program In Your Healthcare Facility. It Begins By Presenting An Overview Of The Context For Quality Measurement, The Forces Influencing The Demand For Quality Reform, How To Listen To The Voice Of The Customer, And The Characteristics Of Quality That Customers Value Most. You’Ll Also Learn How To Select And Define Indicators To Collect Data And How To Organize Data Into A Dashboard That Can Provide Feedback On Your Progress Toward Quality Measurement. Finally, This Book Shows You How To Analyze Your Data By Detailing How Variation Lives In Your Data, And Whether This Variation Is Acceptable. Case Studies Are Provided To Demonstrate How Quality Measurement Can Be Applied To Clinical As Well As Operational Aspects Of Healthcare Delivery.

Health Care Finance

Author: Baker
Publisher: Jones & Bartlett Learning
ISBN: 9781284118216
Release Date: 2017-02-15
Genre: Medical

Health Care Finance: Basic Tools for Nonfinancial Managers, Fifth Edition is the most practical financial management text for those who need basic financial management knowledge and a better understanding of healthcare finance in particular. Using actual examples from hospitals, long-term care facilities, and home health agencies, this user-friendly text includes practical information for the nonfinancial manager charged with budgeting.

Lean Hospitals

Author: Mark Graban
Publisher: CRC Press
ISBN: 9781138031586
Release Date: 2016-06-15
Genre: Medical

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.

Measuring Quality Improvement in Healthcare

Author: Raymond G. Carey
Publisher: ASQ Quality Press
ISBN: 9780527762933
Release Date: 1995-01-01
Genre: Health & Fitness

This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership.

Lean Done Right

Author: Thomas G. Zindel
Publisher:
ISBN: 1567934226
Release Date: 2012
Genre: Medical

Your healthcare organization cannot afford to waste time, money, or resources on an improper Lean implementation. You want to create a culture of continuous improvement, not a regime of fire-fighting tools that address problem areas but have short-lived results. Lean Done Right: Achieve and Maintain Reform in Your Healthcare Organization provides a roadmap for launching a transformative and sustainable Lean initiative that isn't consultant-driven. The Lean implementation model focuses on strategically directed action, developing a lean organizational culture, and enhancing the care delivery system. Chapters include: Death by Kaizen Event A Lean Implementation Model Strategically Directed Action The Culture-Creating Path Implement the Value Stream Work Plan The System-Creating Path

Quality Audits for Improved Performance

Author: Dennis R. Arter
Publisher: ASQ Quality Press
ISBN: 9780873895705
Release Date: 2003-01-01
Genre: Business & Economics

This book is an excellent reference for learning and applying basic quality auditing principles. Examples and checklists throughout the book help make this one of the best single-source reference guides. Quality practitioners, registrars, and those preparing for certification exams will find this book to be a useful tool. the new edition expands on established techniques and addresses both internal and supplier auditing as it relates to any quality management system, including ISO 9001, GMP, automotive, and others.

Quality Management in Health Care Principles and Methods

Author: Donald Lighter
Publisher: Jones & Bartlett Learning
ISBN: 9780763732189
Release Date: 2004-02-24
Genre: Business & Economics

Now in its second edition, Quality Management in Health Care: Principles and Methods addresses the mounting pressure on the health care industry to control costs while providing the highest quality care and services. In doing so, it provides students with a solid foundation in the implementation of quality improvement activities and the tools necessary to evaluate and improve their efforts toward quality of care. With an emphasis on general theory and practical applications, the text delineates the techniques that form the basis of quality management in medicine, such as group processes, process orientation, statistical process control, and statistical techniques. A clear and concise writing style and effective use of examples, illustrations, and case studies elucidate the complex topics presented in the text.

Curing Health Care

Author: Donald M. Berwick
Publisher: Jossey-Bass
ISBN: 0787964522
Release Date: 2002-11-01
Genre: Medical

Applying Quality-Assurance Methods A Report on the National Demonstration Project on Quality Improvement in Health Care This book is recommAnded for managers wanting to enhance service quality and productivity. By avoiding mistakes and useless units of activity, gains in productivity occur as quality improves. --Healthcare Financial Management Learn how health care organizations can use the quality improvement process to help regain control and hope in a time of frustration and skyrocketing costs. In ten key lessons, the authors demonstrate what works and does not work in actual practice. They present case examples of specific health care improvement projects ranging from transport of critically ill infants to quick turnaround of emergency lab specimens and to the generation of accurate Medicare bills.

Quality Assurance in Healthcare Service Delivery Nursing and Personalized Medicine Technologies and Processes

Author: Lazakidou, Athina
Publisher: IGI Global
ISBN: 9781613501214
Release Date: 2011-09-30
Genre: Medical

Quality of life is difficult to define and even more difficult to measure; as such, outcomes from nursing in continuing care are not easily articulated. Quality Assurance in Healthcare Service Delivery, Nursing and Personalized Medicine: Technologies and Processes offers a framework for measuring quality of service in the healthcare industry as it pertains to nursing, with insight into how new technologies and the design of personalized medicine have improved quality of care and quality of life. Assessment and feedback are a vital part of developing and designing personalized medicine, and this book details case studies and the latest research in the field of healthcare service delivery assessment. In addition to describing assessment methodology, the book is also a compendium of the latest research into new medical technologies.